PeopleMetrics is a customer experience management (CEM) company that helps improve the entire customer journey—from their time as a prospect through their lifetime as a customer. We offer software and services that help companies spend less time analyzing their customer experience, and more time working to improve it. Rather than simply providing data, we focus on turning customer feedback into actionable insights, online and offline. Our expertise and history in successful customer experience design and implementation is central to the value we provide to every client. We treat clients as partners, not numbers, and help them transform into customer-centric organizations.