Comcast this week has announced a new initiative aimed at drastically improving the Comcast customer service experience. This will involve adding 5,500 customer service jobs and placing a new ...

That’s why Comcast is focusing on more simple and transparent packaging, while continuously looking for ways to maximize ...

This initiative follows recent free speed ... Alternatively, you can talk to Xfinity's customer service to gain more information about the price lock promo.

Comcast lost 427,000 video customers in the first quarter, dropping the total to 12.1 million and continuing a long downward ...

Comcast (NasdaqGS:CMCSA) expanded its high-speed Internet services to additional homes in Pennsylvania, which may have influenced its 3% price rise in the last month. This development aligns with the ...

may also offer more attractive pricing plans and some better customer service than Comcast. “The team has a sense of urgency … at getting customer pain points resolved,” said CEO Brian ...