Walgreens CEO Admits Anti-Theft Measures in Stores Contributed to Company's $245 Million Operating Loss
"When you lock things up ... you don't sell as many of them," CEO Timothy Wentworth said during a recent earnings call
Walgreens CEO reveals anti-theft measures of locking up products had the opposite effect
CEO Tim Wentworth admitted in a recent fiscal report call that combatting shoplifting by locking up items has led to customer dissatisfaction.
Walgreens CEO says loss prevention caused theft
Walgreens CEO Tim Wentworth tells shareholders that loss prevention by locking up inventory caused increased theft
Walgreens CEO says locking up products hurt sales
Walgreens’ plan to combat increasing theft by locking products up at their stores has hurt sales, the company’s CEO said in a recent earnings call.
Walgreens CEO says locking up merchandise harmed sales
"When you lock things up … you don't sell as many of them. We've kind of proven that pretty conclusively," Wentworth said. "I don't have anything magnificent to share with you today. It is a hand-to-hand combat battle still,
Anti-shoplifting effort is hurting sales, Walgreens says
Tim Wentworth, CEO of Walgreens Boots Alliance, the parent company of Duane Reade, acknowledged to investors during a Jan. 10 earnings call that the company's asset protection tactic of locking merchandise to prevent retail theft has slowed sales.
Walgreens CEO on shoplifting strategy: 'Lock things up ... you don't sell as many'
Retailers have been faced with increases in shoplifting and retail theft. But anti-theft prevention can hurt retail sales, says the CEO of Walgreens.
Walgreens CEO just now realizes locked shelves were a bad idea
Walgreens’ strategy of locking up merchandise — from deodorants to bags of M&M’s — to deter theft has backfired, according to CEO Tim Wentworth. “It is a hand-to-hand combat battle still, unfortunately,
Walgreens CEO Admits Locking Up Products Had Negative Effects
Despite efforts to prevent retail theft, Walgreens reported a 32% in "shrink," or a loss of inventory that can’t be accounted for through sales.
Walgreens CEO Says Anti-Shoplifting Measures Backfired
In a Q1 2025 earnings call, Walgreens Boots Alliance CEO Tim Wentworth admitted that its approach to tackling shoplifting at its stores has backfired. That’s a likely result as an increase in asset protection usually leads to a dip in sales,
Walgreens CEO Admits Locking Up Products Backfired, Sales Decreased
In a Q1 2025 earnings call, Walgreens Boots Alliance CEO Tim Wentworth admitted that its approach to tackling shoplifting at its stores has backfired. Per Fortune, Wentworth spoke about the state of the company,
Walgreens used this strategy to reduce theft. Turns out, it was bad for business
Over the years the pharmacy chain used strategy to combat shoplifting. Walgreens CEO Tim Wentworth said the company’s ...
Walgreens CEO: Stopping shoplifting is a "hand-to-hand combat battle"
Walgreens is struggling to deter shoplifting at its stores, according to CEO Tim Wentworth, who described it as "a ...
Walgreens says locking up products to prevent shoplifting hurts sales
Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.
Walgreens turnaround continues with 450 stores to be closed this year
Walgreens plans to close 1,200 stores over three years. After 70 closed September to November 2024, 450 more will close in ...
Walgreens Pharmacy Strength And CEO Comments Toss Cold Water On Private Equity Deal
Walgreens improving pharmacy business and comments from the company’s CEO are convincing Wall Street that the drugstore won't ...