HOUSTON, Texas -- When we call 911, we rely on them to quickly connect us to the help we need. During a 911 call placed last week, the caller says he was placed on hold for about three minutes, then ...

KANSAS CITY, Mo. (KCTV) - The Kansas City Police Department has filled all funded 911 call-taker positions for the first time since 2020, leading to faster emergency response times across the city.

REPORTING LIVE. I’M JAMIE MAYES WLKY NEWS. ALL RIGHT. THANK YOU. JAMIE. HUNDREDS OF 911 CALLS FLOODED. METRO SAFE AFTER U.P.S. FLIGHT 2976 CRASHED IN NOVEMBER, KILLING 14 PEOPLE. AND WHILE THE CALLS ...

Hopefully, you don't need to call 911 this weekend for any reason. If you do, there's a way for first responders to find you easily, especially if you don't have an exact address for your location.

Denver 911 plans to replace its aging dispatch system with a new $24 million computer-aided dispatch system from Motorola to ...

People who call 911 in Aurora for non-emergency medical issues now have the option to be connected to a doctor virtually ...

Lake, the 911 director, said Heyward’s initial description of what was happening started a “home invasion protocol,” a guide for how dispatchers should handle the call. The call-taker didn’t ask ...

As some counties in Wisconsin have begun to use artificial intelligence for non-emergency 911 calls, Milwaukee is moving more slowly to incorporate AI. On Jan. 14, Milwaukee city leaders announced the ...

LOUISVILLE, Ky. (WAVE) - Louisville Metro Emergency Services unveiled a new tool on Wednesday that hopes to save lives during 911 calls. It’s called Video to 911, and it lets 911 call takers initiate ...

Aurelian, the AI platform built exclusively for emergency communications centers (ECCs) and public safety answering points (PSAPs), today announced the launch of Cora, an on-screen AI copilot designed ...

While geo-routing has been deployed in Florida before on a broader north–south or regional basis, this marks the state's ...