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Hillsborough County taps telehealth to tackle non-emergency 911 calls
Hillsborough County Fire Rescue (HCFR) is partnering with telemedicine platform MD Ally to change how the department handles ...
Halton police AI assistant is dealing with many non-emergency calls leaving human communicators free the take 911 calls.
MADISON (WKOW) -- In a 911 communications center, every second counts. But, critical seconds can be lost when non-emergency calls fill the lines. That's why Dane County said it's in the process of ...
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