The WSJ's source wasn't remotely controversial; it was Allstate's own chief information officer, Zulfi Jeevanjee. "The claim agent still looks at them just to make sure they’re accurate ...

A month-long promotion turned into a big donation for Big Brothers Big Sisters in Shawnee County, thus more support toward ...

We give Allstate auto insurance a 9.1 out of 10 rating for its range of coverage options and large number of discount ...

Unlike Allstate, however, Nationwide maintains that human agents are still better suited for delivering empathy and customer care. Jeevanjee explained that Allstate’s customer service had ...

If you’re having trouble finding coverage, consider reaching out to an independent insurance agent to help you shop around. Allstate’s website makes it easy to file and track claims ...

Purchase Allstate homeowners insurance directly from Allstate or through independent agents. Allstate also has a mobile app to get a quote, assess what type and amount of insurance you need and ...

but our agent said we were. They got me an attorney who between them both did an excellent job in fighting for me in this case. My Senior Claim Service Consultant (Carol **) at Allstate hired an ...

"They weren’t very empathetic... Claims agents would get frustrated, and so it wasn’t necessarily great communication." Of course, the tech Allstate is making use of, which is based on OpenAI ...