There's a good chance the email you just received from your insurance company was drafted by an AI — and the optics of such ...

Tech shows customers more humanity than its human staff It doesn't sleep, it doesn't eat, and it doesn't get sick of dealing ...

Allstate is discovering soul-less generative AI models, made up of entirely data and code, are more empathetic than a lot of ...

Insurance company Allstate has revealed that almost all of the communications its reps send out are written by AI. As the Wall Street Journal reports, it's a surprising revelation, highlighting the ...

Victor Tangermann of Futurism writes about how Allstate public relations representatives pushed it to take down quotes from ...

Big Tech retail giant Amazon, its subsidiary Amazon Advertising, insurance company Allstate Corp. and Allstate's data ...

Allstate was hit with eight class actions, which alleged the company and its subsidiary Arity LLC surveilled consumers' ...

Allstate Vehicle and Property Insurance Co. must face claims it violated Texas insurance law when it allegedly failed to ...

Allstate has improved its cost structure and underwriting, but I remain skeptical about its growth prospects, especially in ...

Allstate Corp. said it expects about $1.1 billion of losses from the wildfires that ravaged swaths of Los Angeles last month.

Allstate Corp. said it expects about $1.1 billion in losses from the wildfires that destroyed Los Angeles County communities ...