Apple is rumored to be working on an AI-powered update for the Apple Support app Code hints at a 'Support Assistant' that will help users troubleshoot Apple products I used to work at the Genius Bar ...

Apple is trialing a new in-and-out store concept in California as it prepares for an unprecedented annual fall hardware launch cycle set to take place in the era of coronavirus. Dubbed "Apple Express, ...

Apple has previewed its third retail location in India, Apple Hebbal. The new store is located at Phoenix Mall of Asia in Bengaluru. Apple Hebbal spans approximately 8,000 square feet and is staffed ...

As part of contract negotiations, staff at a Maryland Apple store have asked for higher wages, more time off, and overtime pay. They've also floated tipping. reading time 3 minutes Workers at one of ...

Apple on Tuesday updated its Apple-Store-in-your-pocket app with a few key features that make it even easier for you to spend your hard-earned cash on Apple stuff and get help from the Genius Bar.

The company might be trying out a double-row Genius Bar at one retail outlet as a way to take advantage of more space, report says. Lance Whitney is a freelance technology writer and trainer and a ...

Apple is trying out a new retail store experience that puts express pickup of online orders and Genius Bar appointments front and center, while keeping customer and staff safety paramount during the ...