Quarterly earnings results are a good time to check in on a company’s progress, especially compared to its peers in the same ...

For a good decade now, most IT organizations have been strongly focused on business process design. With businesses investing big bucks in ERP, supply chain management and customer relationship ...

MUMBAI, India & LOUISVILLE, Ky.--(BUSINESS WIRE)--Firstsource Solutions Limited (NSE: FSL, BSE:532809), a leading global provider of specialist domain-led Business Process Services (BPS) and an ...

The Figma CEO spoke after his company’s recent IPO about why design is increasingly key for business in today’s ...

It isn’t good enough just to get a process operational again after an interruption. If it takes too long to restore delivery of critical employee or customer services, getting it back online might no ...