Nkosikhona Nkosi, chief information officer of the CCMA. (Photograph by Lesley Moyo) The Commission for Conciliation, Mediation and Arbitration (CCMA) plans to deploy a WhatsApp chatbotfor labour ...

Many people, at some point in their lives, find themselves in the position of having to log a dispute with the CCMA. This can be a very confusing and trying experience. Here is how you can go about it ...