Not all tools work on all problems. Years ago, Bryan Smith laid out a tell-sell-test-consult-co-create framework. It’s useful in all sorts of different situations. Just remember to lead differently in ...

In Bryan Smith’s Tell – Sell – Test – Consult – Co-create framework for persuading others, Telling is one-way communication in which you inform someone of what you want them to do and they do it ...

Last year, Big Chicken CEO Josh Halpern predicted that in five years, consumers will be curating restaurant brands more. “Younger generations … they want to be a part of the decision-making process.

There is a fundamental differentiator between companies that are winning the digitization race and transforming industry segments and those that have traditional business models. I’m talking about ...