A man has gone viral after claiming to have found a “loophole” in Coles’ self-checkout system that lets shoppers save money – and he insists it’s not theft. The clip, which was a recorded segment of ...

I was initially taken aback when Coles workers began approaching me each time I attempted to buy a larger item during my weekly trips to the supermarket. For me, these are usually 24 packs of water ...

A photo of a Coles supermarket from the 1990s has sparked a tense debate about a time ‘when customers were important’.