Diversity as the end goal is insufficient ... result in better overall customer experience and satisfaction metrics, including higher NPS (Net Promoter Score) and improved profitability.

Global companies have started to drop climate goals from executive pay plans, as the corporate world retreats from ESG ...

The second largest U.S. lender dropped references to its diversity hiring goals and a rule requiring hiring managers to consider a diverse group of candidates, according to an annual filing on ...

The Wall Street bank also eliminated a section of the report previously titled "Diversity and Inclusion," its hiring breakdown by race and gender and its diverse hiring goals by race and gender.

The latest disclosures also omit explicit language describing diversity and inclusion as core company values, focusing solely on equality. "While we are not specifying representation goals ...

The second largest U.S. lender dropped references to its diversity hiring goals and a rule requiring hiring managers to consider a diverse group of candidates, according to an annual filing on ...

(Reuters) -Bank of America has scrapped some of its diversity initiatives as it navigates a new business climate under U.S. President Donald Trump. The second largest U.S. lender dropped ...