Nobody could have turned over a card pre-2020 and realized the drive-thru would soon become the separator between brands that held the wire during COVID-19, and those who suddenly had lines jamming ...

Reducing drive-thru wait times in quick-service restaurants is a crucial aspect of enhancing customer satisfaction. Implementing strategies such as optimizing menu boards for clarity, training staff ...

The drive-thru operation of a quick-service restaurant may seem relatively cut and dried, but operators aren’t resting on their laurels when it comes to their outdoor business. For many brands in the ...

McDonald’s is embracing AI to usher in a new era of efficiency in 2026. The global fast-food chain is rolling out AI across its restaurants to improve efficiency, order accuracy and drive-thru ...

See more of our trusted coverage when you search. Prefer Newsweek on Google to see more of our trusted coverage when you search. McDonald’s is set to transform its drive-thru experience in 2026 to ...

McDonald’s is embracing AI to usher in a new era of efficiency in 2026. The global fast-food chain is rolling out AI across its restaurants to improve efficiency, order accuracy and drive-thru ...

The restaurant's current layout has two lanes for ordering, which merge into a single food delivery lane. The change allows two lanes throughout for faster meal delivery, reducing vehicle stacking on ...