Tom Westerholm is a Life & Trends Reporter for Newsweek based in Michigan. His work is focused on reporting on trending topics. Tom joined Newsweek in 2023 from Boston.com and previously worked at ...

As I walked down the halls of the upcoming Printing House Downtown Nashville, Tennessee, hotel, I stepped around cardboard boxes and cables. But as I entered a guest room on the 11th floor in late ...

Duve raised a $60 million Series B to expand its AI-powered guest management platform for hotels worldwide, the company ...

When a hotel stay doesn't meet your expectations, you may be inclined to slam the property on social media or write a bad review online, but that shouldn't be your first move. "The guest has a lot of ...

A hotel front desk worker was caught off guard when a routine check-in question resulted in an unusually hostile response. For most guests, this question is routine and met with a straightforward ...