GAITHERSBURG, Md.--(BUSINESS WIRE)--Symago, a leading provider of Interactive Voice Response (IVR) solutions, announced today the entry of SymRx™, a complete IVR solution for pharmacies, into Epic’s ...

Angel Multimodal delivers the industry's first truly multimodal input and output experience, enabling users to switch between different input and output methods with just a simple tap—and toggle back ...

Zappix, a provider of visual interactive voice response (IVR) technology for smartphones, now offers out-of-the-box, multilanguage support and localization, allowing companies to provide visual IVR ...

Chrysalis Software has announced the first in a series of packaged IVR applications aimed at reducing implementation lead time and overall costs for customers. Chrysalis Software has announced the ...

Livonia, Mich. (May 19, 2020) RevSpring, the leading provider of healthcare financial engagement and payment solutions, today announced that its IVR Advantage™ payment solution is now available in ...

While interactive voice response (IVR) systems have remained a staple for call centers, their use has been declining gradually with the emergence of other types of customer service, especially through ...

In the early days, businesses adopted IVR technology based on cost benefits rather than improved customer experience. But that's not the case any longer -- today it's all about the customer experience ...

NASHVILLE, Tenn., Jan. 17, 2019 /PRNewswire/ -- Bright Pattern, leading provider of easy-to-use enterprise omnichannel cloud contact center software for innovative companies, announced today at ...

NEW YORK, April 9, 2013 /PRNewswire/ — Communication technology leader Plum Voice has launched a tool that addresses the escalating business need to improve voice applications, refine customer service ...

If history is any guide, as many as 88,000 callers will be ringing the toll-free hotlines at 1-800-Flowers this Valentine’s Day to make sure their chocolate and roses arrived on time. Managing call ...

RevSpring announced their IVR solution is available in the Epic App Orchard. Livonia, Mich. (May 19, 2020) RevSpring, the leading provider of healthcare financial engagement and payment solutions, ...