McDonald’s is rolling out a new digital kiosk that can accept cash and spit out change – a move that could pave the way for the fast-food giant to scrap the need for human cashiers. The world’s ...

New York (CNN) — Self-service kiosks at McDonald’s and other fast-food chains have loomed as job killers since they were first rolled out 25 years ago. But nobody predicted what actually happened. In ...

Ordering a burger used to just involve a quick chat with the cashier. Now, you’re probably just tapping a screen. In the last five years, self-service kiosks have quietly taken over fast-casual spots, ...

McDonald’s has pitched self-ordering kiosks as a key part of its plans to boost sales by improving technology and renovating restaurants. But it turns out the kiosks aren’t usable by a significant ...

Instead, touchscreen kiosks have added extra work for kitchen staff and pushed customers to order more food than they do at the cash register. The kiosks show the unintended consequences of technology ...