Fewer people are using Metro’s door-to-door service for disabled riders as the agency encourages them to ride the bus or rail instead, saving Metro millions of dollars. Demand for MetroAccess in 2011 ...

Metro is planning to scale back its MetroAccess service for elderly and disabled people as burgeoning ridership creates an unsustainable financial burden, Metro officials and board members said. With ...

GREATER LANDOVER, Md. — Union members employed by public transportation company Transdev who help run MetroAccess will go on strike Monday, Aug.1 for better pay and schedules at the Hubbard Road ...

All MetroAccess paratransit services for customers with disabilities will be suspended at 4 p.m. Monday and all day on Tuesday due to weather and expected road conditions. Metro officials say the ...

Nadia Ibrahim, a policy adviser for the Labor Department, gets to work from her Rockville home by taking MetroAccess, a paratransit service operated by Metro. Ibrahim, who has cerebral palsy, uses a ...

A woman says her 80-year-old mother tipped over in her motorized wheelchair in bushes and snow after MetroAccess left her alone in the freezing cold in Upper Marlboro, Maryland. Consuelo Edwards said ...

Metro has been awarded a top prize for innovation by a transit industry group for controversial changes it has made to its services for disabled riders. The American Public Transportation Association ...