Nearly half of drivers with past-due toll violations say an easier payment process would have helped them avoid penalties Friction prevents payments. 39% of drivers report difficulty accessing toll ...
DETROIT – It starts with a ping. You’re in the middle of your day when a text pops up that there’s a problem with your package delivery, or a missed toll payment. These messages look very convincing, ...
Friction prevents payments. 39% of drivers report difficulty accessing toll websites or payment portals. Preferred methods are unavailable. 28% of drivers said their desired payment method wasn't ...
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