David Lingafelter, President, Moen Inc. It’s not an easy task to become a new associate in Moen’s consumer service department. Every new hire spends 500 hours in intense classroom training to learn ...

The magical moment that delights every customer happens when sales, service, and marketing intersect perfectly for super-reponsive ease. Leading North American faucet maker Moen is delivering those ...

WCCS 2013 – Moen Inc. At Moen Inc., service excellence is not merely a promise but an absolute. Everything Moen does in its service operations process is engineered to exceed the goal of creating Moen ...