Verizon outages today, Wednesday, Jan. 14, hit the U.S. with customers reporting "SOS" mode on their phones, Fios outages, home internet and Wi-Fi outages and other Verizon service issues. In an ...

If you see "SOS" or "SOS only" in your iPhone's status bar, your device is not connected to your carrier network, according to Apple. Your phone will attempt to route any emergency calls through other ...

Follow these steps to claim your credit safely and effectively.

Subscribers will get a text message when the credit is available. They'll then need to redeem the credit in the My Verizon app; it won't be automatically applied to a future bill.

Verizon customers are now receiving alerts explaining how to claim a $20 credit issued by the wireless carrier following the hourslong Wednesday outage that reportedly affected more than 2 million ...

Did you get a text from Verizon about a $20 account credit? You're not alone — and you're probably wondering whether it's legitimate. The short answer: Yes, the text is real. But given how common scam ...