Beginning Tuesday, Feb. 10, the Lompoc Police Department dispatch center will integrate its call handling system with Hyper, an AI-assisted dispatch ...

Aurora Clinical Navigation connects low-acuity 911 calls with emergency physicians, aiming to save resources and streamline ...

Aurora Fire Rescue and Aurora911 are set to flip the switch on Aurora Clinical Navigation on Wednesday, Feb. 4. The pilot telemedicine service will let some non-emergency 911 medical callers connect ...

Hillsborough County Fire Rescue (HCFR) is partnering with telemedicine platform MD Ally to change how the department handles ...

PHOENIX — Phoenix has implemented artificial intelligence (AI) to streamline its 911 system, allowing human dispatchers to focus on life-threatening emergencies while AI handles routine non-emergency ...

SREC says a new AI-powered system will sort Crime Check calls to the proper departments and resources, and help conserve ...

WAUKESHA COUNTY, Wis. (CBS 58) -- The next time you call the non-emergency line, artificial intelligence could be picking up your call. The Waukesha County Communications Center is the second county ...

LA CROSSE, Wis. (WEAU) - La Crosse County’s Dispatch Center receives plenty of calls every day. However, many of those calls are non-emergency. “La Crosse County handled 140,000 calls for service ...

When CFFD’s dispatch receives 911 calls for non-emergency situations, such as stomach pain or high blood pressure, they can connect to telehealth services through RightSite within about 30 seconds ...

Jefferson County 9-1-1 dispatch shared on a Facebook post that AT&T service was experiencing a complete outage in the county, affecting both emergency and non-emergency lines. Inbound 911 calls were ...

The City of Lompoc is excited to announce that beginning Tuesday, February 10th, the Lompoc Police Department dispatch ...