Oracle's strategic acquisitions enable it to strengthen its position in the CRM market Oracle (ORCL) has combined Rightnow Cloud Service, Oracle Fusion CRM, Oracle CRM, and Oracle Applications to ...

The chasm between on-premises and on-demand CRM got a little bit smaller this week, as Oracle released a prebuilt integration between its core on-premises Siebel CRM solution and its Oracle CRM On ...

Oracle's innovative Social CRM product joins social networking with true enterprise features such as reliability, security management, and scalability. Given the different skill sets and perspectives ...

New details from Oracle about the future of its cloud and on-premise CRM software. What’s next for Oracle on the CRM front? To help answer that question, I’ve been spending time with our friends at ...

Our research has found that Salesforce is the better choice than Oracle when it comes to CRM platforms. Thanks to rich features, immediacy, and a very compelling pricing structure, there’s a reason ...

Oracle is hoping to differentiate its cloud CRM (customer relationship management) software from that sold by rivals such as Salesforce.com with a new set of industry-specific capabilities. Oracle CRM ...

Oracle CEO Larry Ellison, in a conference call with financial analysts last fall, candidly summed up traditional software companies' predicament with the software-as-a-service model. SaaS is "very ...

Oracle executives said the mega-deal is intended as a “major beachhead” against archrival SAP, which is the world’s largest business-applications seller. Siebel specializes in customer relationship ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. If you want to know where CRM is headed just take a look at what ...

CHICAGO -- Despite repeated assurances by Oracle Corp. executives that Siebel will remain the centerpiece of the company's CRM applications as it moves forward with Fusion, questions -- and concerns - ...

Despite all the glowing reports about Oracle SocialCRM among my fellow bloggers here and elsewhere, I had an uncomfortable feeling. Something didn't quite jibe with me. Step back about three months ...