Compass Healthcare has been named a Modern Healthcare Innovator Award honoree for its groundbreaking program to improve the patient experience in hospital Emergency Departments (ED). The prestigious ...

Healthcare executives offer insights on strengths of patient experience programs, performance in HCAHPS scores, and barriers in patient experience efforts. After shifting away from an emphasis on ...

In health care, trust is built not only through clinical excellence, but also through the way patients experience their care.

Some patients become advocates because everything went right: the diagnosis was made early, the surgery went well, the cancer-driving mutation was found and communicated to other family members, ...

As is the case with any industry, it is important for healthcare organizations to understand the consumer of their services. What drives their engagement and what are their pain points? During the ...

The Patient Experience department at Fred Hutch Cancer Center is here to help make sure you receive supportive, patient-centered care every step of the way. This applies to both the medical and ...

Despite the fact that consumerization is on the rise in healthcare and patients are becoming more selective when it comes to choosing a healthcare provider, a large chunk of hospital executives ...

The MarketWatch News Department was not involved in the creation of this content. LAS VEGAS, March 05, 2026 (GLOBE NEWSWIRE) -- HIMSS-- Xealth, the leading care orchestration platform for digital ...

The vast majority of drugmakers are either considering or have already established direct-to-patient (DTP) programs, cutting out middlemen to offer services like virtual care consultations, payment ...