EXCLUSIVE: JCPenney's First Store Opening in 8 Years Trumpets $1 Billion ‘Refresh' Plan
At JCPenney, it's no longer a sea of racks ... There's one merchant team for both store and online channels. Part of the $1 ...
Retail Dive9y
JCPenney’s in-store pickup triumphed while others struggled
JCPenney is attributing a portion of its holiday success to an online order, in-store pickup program even as a number of other retailers ran into obstacles with similar omnichannel strategies.
Retail Dive9y
Q&A: JCPenney’s visual search simplifies shopping research for consumers
Customers install the JCPenney app because they want an easy and effective online shopping experience. To ensure that the JCPenney app is a widely used and effective tool, it must offer features ...
Dallas Morning News8d
JCPenney is trying to reinvent itself again. Will it work this time?
JCPenney has weathered a bankruptcy, store closings and a CEO straight out ... While once seen as a top player, its sales have been eroded by online retailers, younger brands and big-box companies.