Southwest Airlines was once known for its amazing customer service. In fact, JD Power’s 2025 North American Airline Satisfaction Study revealed that Southwest “ranks highest in customer satisfaction ...

Southwest Airlines Co. (NYSE: LUV) is making significant changes to enhance customer experience and expand its market reach. The airline announced a series of initiatives aimed at rewarding loyal ...

While Southwest is ditching open seating, it's adding bigger overhead bins, extra legroom in some seats and more as it ...

Airlines and hotels are charging more while offering less, and travelers, conditioned by years of low-fare shopping, are ...

View post: Jimmy John's Brings Back its Cult-Favorite Picklewich—But Only For a Limited Time This week, Southwest Airlines got some good news as the airline was announced by J.D. Power as the Best ...

A Delta Air Lines flight attendant and a Southwest Airlines gate agent went head to head in an Atlanta airport, then viral ...

Southwest has recently undergone some big policy overhauls, including the end of its bags fly free policy and open seating.