I've been in restaurants for 39 years now, and where the industry used to be, anyone who was working in that restaurant was required to sacrifice themselves to make the restaurant succeed. Whatever ...

Psychological safety, simply put, means creating a place where people can share hard things. In the workplace, that means employees feel safe to speak up about mistakes, weaknesses and failures, and ...

There are certain moments that have an outsized effect on a team’s willingness to continue to take risks, admit failure, and challenge ideas. How a leader responds to feedback or challenges is one of ...

When Ethan showed up late to work one day, his supervisor, Stan, asked to meet with him. In their conversation, Stan asked Ethan if everything was OK at home. Ethan replied that things were fine at ...

Workplace leaders often encourage employees to 'take risks' - but how safe is that? Let's start with a definition. Psychological safety, conceptualized by Harvard Business School Professor Amy ...