The service branch's personnel office needs to move applications to a new Salesforce licensing model while keeping the current systems up and running. The Air Force is facing a challenge familiar ...

Microsoft is rolling out a more flexible licensing policy for its CRM Online application that could make it more competitive with the likes of Salesforce.com, but in one instance it also introduces a ...

Salesforce is overhauling its revenue reporting from FY27 to align with its AI-first Agentic Enterprise strategy, while Microsoft and Zoho roll out deeper AI integrations in their CRM platforms.