RALEIGH, N.C. (WTVD) -- The COVID-19 pandemic is affecting the supply and demand for both new appliances and repairs and parts for those appliances. Frustrated homeowner Tearria Beck-Scott is one of ...

Sears accepts payment for installation but leaves the washer job unfinished. The company ignores refund requests, showing how communication quickly collapses. Escalate your complaint with proven steps ...

The COVID-19 pandemic continues to impact repairs when it comes to broken appliances, as delays in getting parts and even new orders are causing big frustrations for homeowners. "I was at the point I ...

CHICAGO (WLS) -- Getting home appliances repaired has been difficult, as the pandemic causes delays on parts or in some cases they are just not available. "I'm disgusted. I'm unable to get to the ...

Residents of Puerto Rico have faced and overcome devastating natural disasters in recent years, including Hurricane Maria in 2017 and major earthquakes in 2019. In each situation Sears Home Services ...

As any homeowner can attest, scheduling appliance maintenance tends to be quite the drag. Not only does it force someone to take time away from their day job but it also requires heaps of patience in ...