In what might be one of the most easily predictable AI missteps to date, Taco Bell's recent move to replace human employees with AI to help manage drive-thru orders has gone spectacularly wrong. From ...

Artificial intelligence is a massive help to everyday processes and work, but over at fast food chain Taco Bell, it is not as effective compared to humans. Taco Bell's management recently admitted ...

Last year, Taco Bell made a simple bet that Alexa-like voice assistants could handle the drive-thru window. It didn’t consider whether people could handle dealing with AI. According to the Wall Street ...

The artificial intelligence boom has been characterized by companies scrambling to inject AI into their businesses without actually understanding how to make AI work for their businesses. Take Taco ...

That distant ringing? It’s the sound of the Taco Bell death knell, tolling for the restaurant chain’s shambolic AI-powered drive-thrus. We exaggerate, but only a little. The much-maligned tech ...

Taco Bell is turning the drive-thru into haute cuisine. The fast-food chain’s new “Laps of Luxury” campaign, created by agency Deutsch, celebrates the launch of its 10-item Luxe Value Menu by offering ...