"Do your homework and make sure that you have an actual booking, not something that's on another agent's letterhead," travel agent Cathy Diercksen tells PEOPLE Marina Watts is a Digital Writer, Music ...
If you're a travel agent, there's a good chance your next 20 co-workers won't need a desk, a lunch break or a 401(k). They won’t ask for time off. And they definitely won’t need coffee. They’re bots.