This week, we’re wrapping up our VoIP Technology Tour and what a success it has been. If you attended any of the shows, it was great seeing you and I hope you found the event useful – thanks for ...

Last month, I reported on the results of Foote Partners’ most recent skills pay survey, which found that VoIP, storage/storage-area networking and Gigabit Ethernet were the top-3 highest paying, ...

Cisco's IP telephony offering has become so complex in such a short period of time that to learn about it now involves a two-part, eight-day training course. Delegates can either attend the two parts ...

VoIP technology uses a broadband internet connection to transmit phone calls. Learn VoIP's features and everything you need to know to implement VoIP.

With today’s ever-growing awareness of the benefits of Voice over Internet Protocol (VoIP), more and more enterprises are implementing or converting to VoIP. One of the most common reasons for failed ...

Nortel Networks Inc. has released the first certification exam to support a series of 18 new voice-over-IP certifications, called the Enterprise VoIP Certification program. The new exam, VoIP ...

In our VoIP models and services: Complete guide, you'll learn why VoIP is not one size fits all. With clear, concise explanations of existing VoIP business models and deployment methodologies, you'll ...

Moving to a unified communications (UC) environment is not a one-step operation. There are five potential stages in the process, and they are not all about UC. A sound IT staff and network foundation ...