HR Executive

Would your workforce recommend HR? Using NPS to measure service quality

With HR leaders pulled in many directions, it's wise to track your successes. NPS can go a long way to find places to correct ...
Fast Company

Net Promoter Scores are dead—here’s a better way to understand what your customers think

For years, marketers have relied on the Net Promoter Score (NPS) as the gold standard for measuring customer sentiment. But in recent years, as many brands have grown increasingly disconnected from ...
Canadian HR Reporter

35 ways to boost your employee net promoter score

Choose from our list of strategies to improve your employee net promoter score. Find out which ones work best for your ...
The American Journal of Managed Care

Teamwork Enhances Patient Experience: Linking TEAM and Net Promoter Scores

In 1386 providers, better teamwork related to higher patient Net Promoter Score (NPS), and the relationship between provider experience and NPS was mediated by teamwork. Objectives: We previously ...
Business Wire

Volato Releases World-Class Net Promoter Score as Commitment to Continuous Improvement

ATLANTA--(BUSINESS WIRE)--Volato Group, Inc. (NYSE American: SOAR) (“Volato”), a leading private aviation company and the largest HondaJet operator in the United States, today announced a top tier Net ...
Business Wire

iWorkGlobal achieves industry-leading Net Promoter Score (NPS)™ of 57

SAN FRANCISCO--(BUSINESS WIRE)--iWorkGlobal, an authority in global workforce management, announced today that it received a Net Promoter Score® (NPS®) of 57 from all of its clients in the first ...
Morningstar

SEKO Logistics Achieves Industry-Leading Net Promoter Score of +68

SEKO Logistics (SEKO), the leader in end-to-end global logistics, today announced an industry-leading Net Promoter Score (NPS) of +68 for the first half of 2025. This score significantly outpaces the ...