Non-English speaking persons interested in careers in hospitality and customer service can now apply for free classes at ...

Kindness and empathy are universal principles that extend far beyond the hospitality industry. Giving employees the freedom ...

The hospitality industry is known for its dynamic nature, demanding a unique combination of interpersonal skills, mana ...

“Understanding how to take care of the customer is a foundational ... coursework focusing on the hospitality industry, such as classes on food service business operations, event management ...

These inspiring leaders are shaping the hospitality industry and proving that technology can ... These are interactions between a customer and the service provider that can leave a lasting positive or ...

Hospitality revolves around providing excellent customer service in a variety of positions. The hospitality industry is unique and varied, it’s not your typical 9 to 5 job. There are many ...

Managing staff schedules and payroll in the fast-paced hospitality industry is no small feat. From unpredictable customer ...

Nutrition & food Food choices made in restaurants or fast food outlets are up to the customer but the hospitality industry also has a responsibility to make healthier options available.