Standardization lowers the total cost of ownership through reduced support costs and encourages collaboration and efficiency between all SCU technology support staff. By leveraging the buying power of ...

The total external storage hardware market has been rising consistently over the years, growing from 2 billion gigabytes ( GB) in 2005 to around 8 billion GB in 2008, an annual growth rate over 50%.

In your small business, you may not have enough resources to have a full-time technical support employee. That might make you the default tech support, but don't worry -- getting to know the inside of ...