The user manual Claire Hughes Johnson created so that her team could get the best from her - and visa versa.

I wrote a personal owner's manual so my co-workers would know how to work with me. It worked so well that I'm asking my entire team to do it--and so should you.

When I found out the Quartz At Work pod was going to be writing user manuals as a team exercise, I suppressed a groan. The concept seemed a little precious. Our user manuals, I was told, would ...