(InvestigateTV) — Statistia reports that 14.5% of purchased items were returned in 2023, and a growing number of retailers are telling consumers to keep items they no longer want. Kyle James with ...

Buying online is quick, but returning can be a hassle. Now, many retailers are updating their return policies to change that. While some online retailers have begun charging fees for returns, others ...

It’s a trend shoppers and experts alike are seeing when making certain online returns: online retailers giving you a refund and telling you to just keep the item. Kyle James, the founder of ...

As the online shopping market continues to grow and grow, there's another part of the industry that has also skyrocketed alongside it: online returns. According to the National Retail Federation, $743 ...