More fun with AI agents and their security holes A now-fixed flaw in Salesforce’s Agentforce could have allowed external ...

Salesforce updated its Community Cloud with its Lighting user interface and a bevy of new features for personalization, search optimization, themes and recommendation. Lightning Customer Communities ...

When Joey Monroe started getting asked about AI from clients in his job as a Salesforce consultant at BlueGator, he realized he needed to skill up.

Puzzling out all the different permissions involved to provide various functionalities is made easier, thanks in part to the active SFDC user community Last year, I wrote about Revisiting the question ...

SAN FRANCISCO, CA and QUEBEC, QC--(Marketwired - April 18, 2017) - Coveo, a recognized leader in AI-powered search and predictive analytics, and recently positioned as the highest for execution and ...

Prompt injection has been leveraged alongside an expired domain to steal Salesforce data in an attack named ForcedLeak.

The conversational experience takes the shape of a now-familiar AI assistant, which allows life sciences and healthcare ...

“People are reimagining learning and connecting in this new hybrid world because learning the skills isn't quite enough. You need the coaching, you need the mentorship, and you need the community to ...

Salesforce.com announced the official release of the Salesforce1 Community Cloud today, essentially making their Communities product released in June, 2013 an official product with a cloud of its own.