CallRail can now track leads from AI-powered search engines, Grammarly intends to acquire Coda, SIPPIO partners with Mutare for improved voice security and Enghouse buys Aculab.
A contributor called it last month and we’re confirming it with our own year in review – this is the year Teams took over UCaaS.
Another major shift in 2024 has been the transition to specialized LLMs. Generic AI models often fail to address the nuanced challenges of industry-specific use cases. Vendors investing in customized ...
Encapsulating 52 weeks' worth of news into one end-of-the-year recap is rarely so easy as it is this year. The year's biggest story was the still-unsettled return to office (RTO) debate. On one side, ...
The year 2024 was pivotal for artificial intelligence (AI). Nearly three out of four businesses are using AI for at least one function, fundamentally changing how organizations make decisions and ...
The increasing use of productivity monitoring tools has raised a series of questions concerning the balance between workplace (or remote work) efficiency and employee privacy and trust. When applied ...
When implementing productivity monitoring tools, organizations should prioritize transparency and trust, and clearly communicate the program's goals ...
A contributor called it last month and we’re confirming it with our own year in review – this is the year Teams took over UCaaS.
A contributor called it last month and we’re confirming it with our own year in review – this is the year Teams took over UCaaS.
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