As part of a 10-county pilot, the local government fully implemented the technology Jan. 29. Its GPS, GIS and improved ...

The WESCOM 911 Communications Center announced that non-emergency and administrative phone lines will be temporarily ...

Reacting to the police shooting of Jabez Chakraborty, Mayor Mamdani plans to speed up the expansion of community responders, ...

Ohio Gov. Mike DeWine announced the next step toward Next Generation 911, with Allen County recently getting full ...

The most chilling part of this whole story comes from 911 call transcripts found in the lawsuit. "It's on fire. Please help," ...

According to FOX23, the Okmulgee County Sheriff’s Office said BTC technicians were working on the office lines while 911 ...

Governor Hochul has announced more than $38M in funding to help counties across New York prepare for the transition to Next ...

UPDATE: Service for the non-emergency and 911 call lines has been restored for the Tyler and Lindale police departments ...

While it’s not a standardized code, dispatchers at the RRRDC are trained to pick up on cryptic messages and subtle cues.

Non-emergency phone lines are currently down. 911 is NOT affected and is fully operational, a City of Odessa news release ...

The service will free up ambulance crews and provide medical care to patients at a lower cost than emergency care.

A dispatcher recalls a call where a mother demanded police force a school parking change, leaving staff stunned by the request.