A new and improved screening process is a complete game changer for travelers—especially those with a tight flight connection ...

A business never tells customers it made service worse because it believes that price trumps everything else. Instead, they ...

A woman checks two bags in Bangalore but only receives one in Chicago. Air France’s customer service team rejects her ...

“When a customer elects to stop flying with Southwest and chooses a competitor, open seating is cited as the number one ...

Southwest Airlines’ new rules are set to kick in on Tuesday and it could directly impact particular passengers of a certain ...

Starting Tuesday, customers on Southwest flights will have assigned seats and the option of paying more to get their ...

Basic economy fares can be 20–30 percent cheaper than standard tickets, but come with strict rules and few perks. So are they ...

Wondering about the items on the TSA packing ban list? This article explains the TSA 3-1-1 rule, what NOT to pack, the new ...

Starting Tuesday — the same day as the plus-size seating policy goes into effect — travelers will be assigned seats in ...

Following similar moves from the Lufthansa Group, Emirates, Virgin Australia and Qantas, Korean Air has become the latest ...