Xcel Energy has moved to lock in supply and development capacity for what could become 6 GW of data center load through ...

Thousands of customers have called the Baltimore Gas and Electric Company’s customer call center in the past year; many were ...

A fraud probe involving millions of dollars lost by victims in Maryland and across the U.S. leads to call centers in India.

Agent Assist, developed with Google Cloud, summarizes conversations between workers and beneficiaries while highlighting ...

During a heated debate at a Public Service Commission hearing Wednesday morning Gas and Electric Co.’s (BGE) representatives ...

BGE has reduced wait times from an average of 150 minutes to 32 minutes and increased staffing from 184 to 209, with additional staff expected by the end of March. The PSC's Consumer Affairs Division ...

FBI agents announced a sweeping investigation into scams targeting 660 people across the United States who lost more than $48 ...

With over 3.5M service requests, San Diego's 'Get It Done' app shows its power. Explore how it transforms our community and ...

Tulsi Gabbard, the director of national intelligence, brokered the call and President Trump directly questioned frontline agents on the inquiry, The Times has learned.

The Montgomery County Sheriff is bringing concerns to light about a local recovery center. The 'Ladoga Recovery Center' is a ...

Q2 2026 Earnings Call February 5, 2026 10:30 AM ESTCompany ParticipantsKellie Smythe - Senior Director of Investor ...