According to the Social Security Administration, thanks to new technology, customers could see a faster process over the ...

The Social Security Administration reassigned some field office employees in an effort to bring down lengthy phone wait times ...

The Social Security Administration reassigned some field office employees in an effort to bring down lengthy phone wait times.

The Social Security Administration had planned to eliminate all paper checks by Sept. 30. Now the agency says it will ...

The Social Security Administration has faced ongoing criticism over its customer service delays, especially with phone wait ...

In a significant policy reversal, the Social Security Administration (SSA) has confirmed it will not eliminate paper checks ...

Sen. Elizabeth Warren, a Massachusetts Democrat, said on Wednesday that she met with SSA Commissioner Frank Bisignano to discuss customer service, staffing levels and the pending elimination of paper ...

The Social Security Administration announced a major update to its technological advancements on Wednesday as part of its larger mission, led by new Commissioner Frank Bisignano, to modernize the ...

"Under the Trump administration, Americans are being forced to deal with hours-long phone wait times," U.S. Sen. Elizabeth ...

New digital improvements promise faster service, but experts warn that Social Security’s modernization could have unintended ...