News
According to the Social Security Administration, thanks to new technology, customers could see a faster process over the ...
The Social Security Administration reassigned some field office employees in an effort to bring down lengthy phone wait times ...
The Social Security Administration reassigned some field office employees in an effort to bring down lengthy phone wait times.
The Social Security Administration had planned to eliminate all paper checks by Sept. 30. Now the agency says it will ...
Over the last several weeks, the agency has stopped making public 34 real-time performance metrics about things like how long they will have to wait to reach a live person on the phone, and how long ...
14don MSN
Social Security is rerouting staff to man the phone lines — and hiding how long callers are waiting
The Social Security administration is moving some workers to do teleservice work and address their most pressing needs.
The Social Security Administration has faced ongoing criticism over its customer service delays, especially with phone wait ...
1d
Earthquake at Social Security: SSA backs down on plan to eliminate paper checks - What happens then?
In a significant policy reversal, the Social Security Administration (SSA) has confirmed it will not eliminate paper checks ...
Sen. Elizabeth Warren, a Massachusetts Democrat, said on Wednesday that she met with SSA Commissioner Frank Bisignano to discuss customer service, staffing levels and the pending elimination of paper ...
The change marks a major improvement in customer service, allowing beneficiaries and applicants to manage their Social Security accounts at any time, day or night. Social Security remains a critical ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback