Kindness and empathy are universal principles that extend far beyond the hospitality industry. Giving employees the freedom ...

Non-English speaking persons interested in careers in hospitality and customer service can now apply for free classes at ...

If you work in one of these industries, what's the most entitled thing a customer has said to you or asked you? Maybe you ...

Many tourists decide where to eat or stay after reading reviews online. But with so many fakes, can they really be trusted?

The owner of St. John’s Fish Exchange Justin Garland says he saw a “double digit increase” in sales during the month of January and credits both the GST/HST holiday and January’s pleasant stretch of ...

Traditionally a people business, the hospitality and services industries are undergoing a transformative shift driven by rapid advancements in robotics and ...

New year, new Mirage? Josh Wyatt is taking on Brooklyn Mirage's biggest controversies with bold promises of reform.

THE next year is set to be bumpy for the jobs market – but some professions will be harder hit than others. The emergence of ...

How to maximize points and miles, choose the best reward credit card, and be a better traveler, according to Points Guy ...

The slogan of ‘Islamic Bank’ carries a connotational interpretation that its functions are based on the principles of banking ...

Since joining Hilton in 2010, Mark has spearheaded major initiatives like the "For the Stay" campaign and expanded Hilton ...