According to the Social Security Administration, thanks to new technology, customers could see a faster process over the ...

The Social Security Administration has come under fire for AI phone glitches, long call times and website outages.

The Social Security Administration will continue to send some paper checks to beneficiaries of the retirement program, ...

The Social Security Administration had planned to eliminate all paper checks by Sept. 30. Now the agency says it will ...

The Social Security Administration quietly corrected a blog post that had asserted that the recent federal budget bill ...

The Social Security Administration (SSA) today announced substantial progress in service delivery outcomes resulting from ...

"Under the Trump administration, Americans are being forced to deal with hours-long phone wait times," U.S. Sen. Elizabeth ...

The Social Security Administration announced a major update to its technological advancements on Wednesday as part of its larger mission, led by new Commissioner Frank Bisignano, to modernize the ...

The SSA will keep sending paper checks to beneficiaries who can’t access electronic payments, reversing its plan to phase them out.

Frank Bisignano wouldn’t say whether he still considers himself “a DOGE person” and provided scant details on remaining DOGE staffers at the agency.

Though Commissioner Frank Bisignano has heralded the addition of AI assistants to the Social Security Administration’s customer service streams, the agency is quietly reassigning field office ...