When uncertainty hits, it’s tempting to start making cuts. But indiscriminate subtraction can backfire, making systems brittle, reducing visibility, and draining long-term value from your business.

Kaspi was a bank with no online presence and was struggling to survive amid a global financial crisis. Today, it is the most ...

Safety remains the top priority in operations, and efficiency follows closely behind. AI in the form of applications like ...

Security operations centers (SOCs) have faced an impossible dilemma over the last 20 years. Either the alerts they pay for ...

Six misconceptions that have led organizations astray. by Amy C. Edmondson and Michaela J. Kerrissey Psychological safety, which means having an environment where people feel safe to speak up, was ...

In these turbulent times learning how to manage disputes is a must. by Peter T. Coleman The past few years have been exhausting for many Western organizations. Civil strife seems to be widespread, ...

Alliances and acquisitions are alternative strategies—that is, the decision to do one usually implies not doing the other. If companies actually factored that into their decisions, they would make ...

Top-down solutions alone can’t fix the system. by Vijay Govindarajan and Ravi Ramamurti The U.S. health care system desperately needs reform to rein in costs, improve quality, and expand access.

Despite the many advantages that committees bring, decision-making groups are known to face several challenges in surfacing and processing information. These challenges stem from a common root: ...

AI development is dominated by a handful of powerful firms, raising concerns about equity, accountability, and social harm. AI cooperatives—democratically governed and community-owned—offer a ...

Global manufacturers are constantly revamping their network of plants. Surviving over the long term for a factory—especially ...

To optimize the digital workplace in a way that both enhances DEX and grows revenue, organizations need to equip their ...