In this new environment, loyalty isn’t won with discounts or points alone. It’s earned through smart, seamless and ...

Every retailer wants physical spaces to feel welcoming, but the newly redesigned Longchamp store in NYC takes the notion of hospitality to another level.

MacNaughton brings more than 30 years of retail experience, including roles as Chief Merchandising and Marketing Officer at ...

Google has announced several new advances in AI-powered shopping, including agentic checkout and enhanced virtual try-on ...

The WHSmith North America Media Network kicked off an experiential retail media activation for Nestlé’s Essentia Alkaline Water at 10 U.S. airports.

Retailers can build systems that are both powerful and manageable at scale by combining edge computing with modern AI ...

Authentic Brands Group (Authentic) has purchased the intellectual property (IP) of the Dockers brand from Levi Strauss & Co. ...

The UPS Store is confident enough to showcase its CX capabilities in what VP of Retail Operations Sean O’Neal calls “risk it ...

Wayfair will seek to replicate the success of its first large-format store in Chicago with a new 114,000-square-foot location ...

Urban Outfitters (UO) has launched UO Haul, a multi-stage campaign designed to support students decorating a dorm room for ...

Bath & Body Works has named Daniel Heaf as its new CEO, effective immediately. He replaces Gina Boswell, who is stepping down ...