As part of a 10-county pilot, the local government fully implemented the technology Jan. 29. Its GPS, GIS and improved ...

The WESCOM 911 Communications Center announced that non-emergency and administrative phone lines will be temporarily ...

Jefferson County 9-1-1 dispatch shared on a Facebook post that AT&T service was experiencing a complete outage in the county, affecting both emergency and non-emergency lines. Inbound 911 calls were ...

Reacting to the police shooting of Jabez Chakraborty, Mayor Mamdani plans to speed up the expansion of community responders, ...

Ohio Gov. Mike DeWine announced the next step toward Next Generation 911, with Allen County recently getting full ...

UPDATE: Service for the non-emergency and 911 call lines has been restored for the Tyler and Lindale police departments ...

While it’s not a standardized code, dispatchers at the RRRDC are trained to pick up on cryptic messages and subtle cues.

Non-emergency phone lines are currently down. 911 is NOT affected and is fully operational, a City of Odessa news release ...

The service will free up ambulance crews and provide medical care to patients at a lower cost than emergency care.

A dispatcher recalls a call where a mother demanded police force a school parking change, leaving staff stunned by the request.

The city said people with mild infections, injuries or chronic condition management can get linked with an emergency medicine doctor over the phone or virtually.

People who call 911 in Aurora for non-emergency medical issues now have the option to be connected to a doctor virtually ...