AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...

AT&T announced a new guarantee program that will see it provide billing credits to wireless and fiber customers who are ...

AI is driving significant advancements in the telecommunications industry, improving network management, customer service, ...

The “right” omnichannel contact center helps you create and track customer journeys. Here’s a quick guide to help you decide ...

AT&T expanded its investment in Orlando last month while XR Training, a member of the UCF incubator, and Red 6 each completed ...

In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...

In 2025, it is expected that millions of business PC users will be getting new laptops or desktops. Indeed, this calendar year is expected to be one of the largest computer refresh cycles in recent ...

With Salt Typhoon still unpurged from U.S. systems, the Government Accountability Office may try to put a price tag on one ...

On Oct. 31, Shamsud-Din Jabbar recorded video with the glasses as he cycled through the French Quarter and plotted the attack ...

China-linked hackers reportedly managed to sneak into a US telecommunications surveillance system network for 18 months ...

Regardless of whether you have an AT&T, T-Mobile or Verizon plan, your data is being tracked by default. Here's how to ...